Transfer Photos & Videos using a Computer

Transfer Photos & Videos using a Computer

This section provides generic instructions about how to transfer your photos & videos to/from your device or removable media using your computer. If these instructions don't work for your device or computer, please refer to the user manual or consult your device manufacturer's technical support for further assistance. 


Connect your Device to a Computer to View and Copy files

Follow these steps to access files stored on your device storage or SD card using a computer (PC, Mac, Linux)

Unmount and Disconnect Your Device from a Computer

When you are done with viewing and transferring files using your computer, always properly unmount your device before disconnecting the USB cable. Improperly disconnecting your device from a Computer may corrupt the storage system of your device or the SD card.

To unmount your device:

Android devices should automatically reconnect the SD card or USB storage as soon as you "Eject" the storage. If not, the you will need to perform these steps manually:

Disconnect the USB cable from your device after you have successfully unmounted your device and reconnected the storage, 

Mount the SD Card, Micro SD Card, or USB Storage

To mount these storage devices: